Relocating is enough work. The home should not be.
If you rent a home managed by Keltos Group, we are who you contact — not the owner. Repairs, questions about your lease, and anything that is not right come to us. Most of our residents moved here for work, and we are used to arranging a tenancy around a start date.
- Something is broken
- Call or email with the address, what is wrong, and a photograph if you can take one. We confirm the same working day and tell you when a trade is coming.
- It is an emergency
- No heat, no cooling, no water, a burst pipe, a gas smell, or anything unsafe. Call rather than email — the line is answered at any hour. For fire, gas, or anything immediately dangerous, call 911 first.
- Paying rent
- Rent is due on the first, and your lease sets out the accepted methods. If a payment is going to be late, tell us before it is — that is a much easier conversation early.
- Arriving from overseas
- Send us your flight and arrival date. Keys, utilities, and internet will be on before you land, and someone will meet you at the airport — including outside business hours.
Looking for a home? Ask us what is coming available — we will tell you the rent, the deposit, and what the screening looks at before you spend anything on an application. Reach us at contact@keltosgroup.com or (512) 987-9280.